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Frequently Asked Questions
HOW Do I Order Custom Engraving?
The process is simple:
1. Post your item to us.
2. Once your item arrives, you will receive a mock-up/proof prior to it being applied.
3. Once approved, we will customise your item/s.
4. We'll post it back to you once completed!
If it is a gift, you can pair your engraved item with a complimentary handwritten calligraphy note.
WHAT Areas Do You Service?
For in-studio customisations, we serve clients worldwide.
We are based in Brisbane, Australia, so we serve Brisbane and surrounding regions, such as the Sunshine Coast, for live events and are open to travelling both nationally and internationally.Please email hello@pamelamutsau.com to arrange a time to discuss your idea with us.
We cater to all kinds of events.
We offer boutique event experience for various special occasions. This includes, but is not limited to, private and corporate events.
Examples of private functions: weddings, high-end celebrations, bridal events.
Examples of corporate functions: brand activations, corporate dinners, business fairs, private shopping events, product launches, sports events.
DO You Do Weddings?
Yes! We work with a limited amount of brides and wedding planners per year, so we advised that you book early.