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Frequently Asked Questions
HOW Do I Order Custom Engraving?
The process is simple:
1. Post your item to us.
2. Once your item arrives, you will receive a mock-up/proof prior to it being applied.
3. Once approved, we will customise your item/s.
4. We'll post it back to you once completed!
If it is a gift, you can pair your engraved item with a complimentary note written in calligraphy.
Below are the pricing guides for your reference. For large/bulk orders (e.g. corporate customisations), please email hello@pamelamutsau.com for a customised quotation.
WHAT Is The Cost For Each Service?
Once you know what service you want, I will give you a custom quotation best tailored to your needs. Pricing guides are available online, and can be sent to you based on the service you require. It is important to note that bulk orders for corporate gatherings will incur different prices based on the size of the order.
For live customisation packages, please email hello@pamelamutsau.com. A custom quotation will be created fro combination services and anything outside of what is included in the packages.
WHAT Services Can You Offer Businesses/Brands?
A variety of services are offered to suit your particlaur needs. At the root of these services is a solution for your business to:
1. Enhance customer experiences
2. Build brand recognition in a unique way
3. Create lasting impressions
4. Foster relationships with existing stakeholders
5. Stand out among other brands
6. Drive sales by creating product interest
This can be achieved through in-studio customisations and live calligraphy.
In-studio customisations are best suited if you'd like multiple items customised ahead of an event, e.g. bottles/flasks/etc. (for private/corporate events).
Live calligraphy is best suited for attracting potential customers/clients at brand activations/product launches, creating engaging experiences at live functions, and promoting customer satisfaction during live shopping experiences/stakeholder events.
Click the link below to enquire about live calligraphy events.
WHAT Areas Do You Service?
For in-studio customisations, we serve clients worldwide.
Being that this business is based in Brisbane, we generally service Brisbane and surrounding regions, such as the Sunshine Coast, for live customisations.
We are open to catering to clients Australia-wide and internationally. If your activation or event is outside of the Brisbane region, travel arrangements can be discussed and easily arranged! Please email hello@pamelamutsau.com to arrange a meeting where we can explore your ideas and needs in more detail.
We cater to all kinds of events.
Although our services are best suited for boutique event experiences, we cater for both private and corporate events. This goes for both in-studio customisations and live calligraphy.
Examples of private functions: weddings, high-end celebrations, bridal events.
Examples of corporate functions: brand activations, corporate dinners, business fairs, private shopping events, product launches, sports events.
Click the link below to enquire about live calligraphy events.
If you are a brand interested in using calligraphy for a launch or activation, let's work together!
Get in touch by emailing hello@pamelamutsau.com.